Went above and beyond for a simple repair. Wasn't pushy, and was pretty transparent. One guy there didn't look too happy when I asked, but they still honored a specific request I made regarding my repair work. I would choose them again.
I cannot say enough about my recent purchase, My salesman Brandy was laid back, very friendly and made me feel as if I had knew her forever! The one thing I can say for sure is she absolutely listened to everything I said and found me my perfect ride
My experience at Shottenkirk was awesome! My salesman, Damien Dale was fantastic and made my experience smooth and transparent as well as fun! My finanace guy, Mr, Flynn was incredible and made the tedious finance part easy and clear. I recommend anyone looking for a great car and great service to visit Shottenkirk Ford in Indianola Iowa.
Sincerely Rob and Kim Pichon
I chose them because it looks like the manager actually cares about getting good reviews. I've looked over their historic Google reviews, and they seem to be consistently getting better. If the manager cares about good reviews, he cares about doing what it takes to get them. Glad to see that.
Hands down the BEST customer service experience when searching for a vehicle. Barry won us over by not being pushy. The Team treated our youngest boys with patience and included them in the conversations. We walked in thinking we were going to stop at a few other dealers and left with a new truck same day. No need to shop around - call Barry! I understand the "sales" aspect but felt like they genuinely cared and listened! You don't find that customer service just anywhere. Job well done guys!
My husband and I were in the market for a new truck but hadn't decided on what kind. We did our research which led us to Shottenkirk where we test drove the F150 in a beautiful blue. We fell in love and with all the rebates we decided to make it ours. Barry our salesman was very easy to work with. We did not feel pressured. Everyone we encountered at Shottenkirk were very nice and made the experience a pleasant one. I would recommend this dealership to others.
Shottenkirk Ford is a US Car Dealer based in Indianola, Iowa. Shottenkirk Ford is located at 2406 N Jefferson Way, Indianola, IA 50125, USA.
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